Sehr geehrte Kunden, bitte beachten Sie, unser Werk ist vom 21.Dezember bis zum 2.Januar 2019 geschlossen. Die Warenannahme ist ab 14.12.2018 wegen Inventur geschlossen.
DE EN
Menu

Privacy Policy

General Data Protection Regulation 2018

Lowe & Fletcher Group Policy (Customers)

On May 25 2018 the new General Data Protection Regulation (GDPR) comes into force superseding all existing EU legislation regarding Data Protection.

The Lowe & Fletcher Group is committed to ensuring all personal data is stored and processed correctly in line with GDPR. 

Below is a summary of how we comply with GDPR, what personal information we may hold about yourself and how we use this data. 

GDPR – Processing of Personal Data

The EU deadline for compliance to GDPR falls on May 25 2018. GDPR is an EU regulation providing revised requirements for organisations processing the personal data of individuals within the EU and therefore applies to all European companies and all of the Lowe & Fletcher Group European operations.

To comply with the new regulations, there must be a lawful basis for us to collect, process and store any personal data that you provide us with. For Lowe & Fletcher Group companies, being a customer or prospect of one of our operations provides this basis, as well as any active consent you may have given us to receive information or contact from a Lowe & Fletcher Group company; including but not limited to, sales enquiries, customer service issues, marketing information, quality management, lead generation and management (including online, trade events and general sales enquiries), or enquiries or requests through our website or email servers.

For all customers, including current, recent and prospective ones the data provided by you that we hold includes, but is not limited to, the following:

Company Information

Name, address and contact details; legal ownership and registration details; trading premises; company background; company activity; and other supporting documents.

Contact Information

Contact name, job title, business address, business telephone numbers and e-mail address.

All information gathered shall be retained confidentially by Lowe & Fletcher Group companies whilst accounts or enquiries are live and then for seven years after any account or active enquiry becomes inactive. Lowe & Fletcher Group companies will never share your data with third party organisations. We would only share retained data without your consent if we were bound to comply with legal obligations such as a criminal investigation.

Credit Card transactions

Customers who purchase goods by way of a credit card transaction should be aware that in addition to the above information we store evidence of the transaction and the credit card details for 7 years in line with Company Law. After this date the records are destroyed.

Websites

Lowe & Fletcher Group company websites enable the general public to enquire via online forms and as detailed in the aforementioned statement on the processing of personal data.

This is also detailed within our online terms and conditions, but explicitly the following privacy policy:

Privacy Policy

The Lowe & Fletcher Group takes the protection of personal data very seriously and this privacy policy outlines the measures we undertake to protect all visitors to our site:

You do not need to give any personal information to access the Lowe & Fletcher Ltd website without telling us who you are ensuring you of total anonymity.

We only collect data like the name of your internet service provider (IP address), the web page your visit originated from, the date and time of your visit, the web pages visited and time spent on each page. This information is purely for statistical purposes and helps us measure the success of our website, enabling us to improve and update the site. Any such information is gathered globally and not individually. This information is not linked to any identifying personal information about you and is totally anonymous.

We do not collect any personal information other than that which is submitted to us through online forms or via the email contact details provided. Any information sent via email is only used for the purpose of which it was sent and will never be released to any third parties.

If you have any further questions regarding GDPR and our Privacy Policy please contact the Lowe & Fletcher Group


General Data Protection Regulation 2018

Lowe & Fletcher Group Policy (Suppliers)

On May 25 2018 the new General Data Protection Regulation (GDPR) comes into force superseding all existing EU legislation regarding Data Protection.

The Lowe & Fletcher Group is committed to ensuring all personal data is stored and processed correctly in line with GDPR. 

Below is a summary of how we comply with GDPR, what personal information we may hold about yourself and how we use this data. 

GDPR – Processing of Personal Data

The EU deadline for compliance to GDPR falls on May 25 2018. GDPR is an EU regulation providing revised requirements for organisations processing the personal data of individuals within the EU and therefore applies to all European companies and all of the Lowe & Fletcher Group European operations.

To comply with the new regulations, there must be a lawful basis for us to collect, process and store any personal data that you provide us with. For Lowe & Fletcher Group companies, being a supplier and/or a service provider of our operations provides this basis, as well as any active consent you may have given us to hold or send information or contact from a Lowe & Fletcher Group company;

For all suppliers and service providers, including current, recent and prospective ones the data provided by you that we hold includes, but is not limited to, the following:

Company Information

Name, address and contact details; legal ownership and registration details; trading premises; bank account information for payments; history of transactions between us; company background; company activity; and other supporting documents.

Contact Information

Contact name, job title, business address, business telephone numbers and e-mail address.

All information gathered shall be retained confidentially by Lowe & Fletcher Group companies whilst accounts are live and then for a minimum of seven years after any account or active enquiry becomes inactive. Lowe & Fletcher Group companies will never share your data with third party organisations. We would only share retained data without your consent if we were bound to comply with legal obligations such as a criminal investigation.

Websites

Lowe & Fletcher Group company websites enable the general public to enquire via online forms and as detailed in the aforementioned statement on the processing of personal data.

This is also detailed within our online terms and conditions, but explicitly the following privacy policy:

Privacy Policy

The Lowe & Fletcher Group takes the protection of personal data very seriously and this privacy policy outlines the measures we undertake to protect all visitors to our site:

You do not need to give any personal information to access the Lowe & Fletcher Ltd website without telling us who you are ensuring you of total anonymity.

We only collect data like the name of your internet service provider (IP address), the web page your visit originated from, the date and time of your visit, the web pages visited and time spent on each page. This information is purely for statistical purposes and helps us measure the success of our website, enabling us to improve and update the site. Any such information is gathered globally and not individually. This information is not linked to any identifying personal information about you and is totally anonymous.

We do not collect any personal information other than that which is submitted to us through online forms or via the email contact details provided. Any information sent via email is only used for the purpose of which it was sent and will never be released to any third parties.

If you have any further questions regarding GDPR and our Privacy Policy please contact the Lowe & Fletcher Group


General Data Protection Regulation 2018

Lowe & Fletcher Group Policy (Employees)

On May 25 2018 the new General Data Protection Regulation (GDPR) comes into force superseding all existing EU legislation regarding Data Protection.

The Lowe & Fletcher Group is committed to ensuring all personal data is stored and processed correctly in line with GDPR. 

Below is a summary of how we comply with GDPR, what personal information we may hold about yourself and how we use this data. 

GDPR – Processing of Personal Data

The EU deadline for compliance to GDPR falls on May 25 2018. GDPR is an EU regulation providing revised requirements for organisations processing the personal data of individuals within the EU and therefore applies to all European companies and all of the Lowe & Fletcher Group European operations.

To comply with the new regulations, there must be a lawful basis for us to collect, process and store any personal data that you provide us with. For Lowe & Fletcher Group companies, being an employee at one of our operations provides this basis, as well as any active consent you may have given us to hold or send information or contact from a Lowe & Fletcher Group company;

For all employees, including current, recent and prospective ones the data provided by you that we hold includes, but is not limited to, the following:

Personal Information

A personnel file containing your name, address and contact details; bank account information for payments; history of employment; and other supporting documents.

Contact Information

All information gathered shall be retained confidentially by Lowe & Fletcher Group companies whilst employment is active and then for a minimum of seven years after employment ceases. Other than the recognised national tax authorities, Lowe & Fletcher Group companies will never share your data with third party organisations. We would only share retained data without your consent if we were bound to comply with legal obligations such as a criminal investigation.

Websites

Lowe & Fletcher Group company websites enable the general public to enquire via online forms and as detailed in the aforementioned statement on the processing of personal data.

This is also detailed within our online terms and conditions, but explicitly the following privacy policy:

Privacy Policy

The Lowe & Fletcher Group takes the protection of personal data very seriously and this privacy policy outlines the measures we undertake to protect all visitors to our site:

You do not need to give any personal information to access the Lowe & Fletcher Ltd website without telling us who you are ensuring you of total anonymity.

We only collect data like the name of your internet service provider (IP address), the web page your visit originated from, the date and time of your visit, the web pages visited and time spent on each page. This information is purely for statistical purposes and helps us measure the success of our website, enabling us to improve and update the site. Any such information is gathered globally and not individually. This information is not linked to any identifying personal information about you and is totally anonymous.

We do not collect any personal information other than that which is submitted to us through online forms or via the email contact details provided. Any information sent via email is only used for the purpose of which it was sent and will never be released to any third parties.

If you have any further questions regarding GDPR and our Privacy Policy please contact the Lowe & Fletcher Group